This privacy policy has been prepared in accordance with the provisions of the General Data Protection Regulation, EU 2016/679 (hereinafter GDPR) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD).
In this privacy policy we are going to explain to you 1) what personal data we process and store when you browse through our website, purchase any of our products or sign up for any of our services, and 2) what is the reason we collect such data.
Responsible:
Pursuant to the provisions of Article 4.7 of the RGPD, the controller of the processing of personal data on this website is CUCUT (hereinafter LAEMPRESA).
Below are the identification and contact details of the person responsible for the processing of personal data on this website:
37280246Y
C/ Valencia 315, 3º-1ª- Barcelona 08009
info@cucut.com
If you have any questions about the processing of your personal data or want to exercise your rights, you can contact the controller via mail or email at the addresses above.
Processing of personal data on this website
SSL Encryption
For security reasons and to prevent leakage or theft of personal or confidential data, our website uses SSL encryption technology. This technology allows us to encrypt the data traffic between your browser and our website, thus preventing third parties from viewing or intercepting the personal or confidential data you send us when you browse or shop through our website.
Those web pages whose URL begins with "https://", such as our website, offer a secure connection as they are protected by an SSL or TLS certificate.
Server log files
When you access our website, we automatically collect and process a series of data that your browser provides us with called "server log files". This data includes:
The data detailed above are technically necessary for you to navigate through our website in an optimal way, avoiding errors or failures in the reproduction of content or functionality of our website. These data will not be combined with other data sources.
In accordance with Art. 6.1.f) of the GDPR, the website operator has a legitimate interest in storing such data, namely to ensure that the reproduction of its website is free of technical errors and to optimize the navigability of users through the website.
We will store such data for 15 days. Once this period has elapsed, the data will be automatically deleted.
Cookies:
This website uses cookies. Cookies are small text files that are stored in your browser for the following purposes:
For more information about the use of cookies on our website please see our Cookies Policy.
Contact forms, phone calls and emails:
If you decide to fill in any of the contact forms available on our website or if you contact us by phone call or email, you may provide us with a series of personal data that we will collect and store in order to respond to your query, complaint or request. Such personal data would be the following:
We will store such data until you request its destruction, you revoke your consent to the processing of such data or the reason for which it was collected expires.
The processing of such personal data is based exclusively on your consent (Art. 6.1.a of the GDPR). You have the right to revoke your consent at any time, for this you just have to let us know via email to the address info@cucutbcn.com, or via mail to the address C/ València 315, 3º-1ª- Barcelona, 08009 (in any case, it will be necessary to prove your identity by providing a photocopy of your ID card, NIE or Passport).
We will keep the personal data that you have voluntarily provided to us through the use of your account (contact details, order history and information relating to the means of payment used) until you request their destruction, revoke your consent, decide to close your account permanently or the reason for which such data were collected expires.
The basis of legitimacy for the processing and storage of such personal data is, on the one hand, the one established in Art. 6. 1. b) RGPD, for those cases in which the treatment is necessary for the execution of a contract and, on the other hand, for all other cases, the one established in Art. 6. 1. a) of the RGPD, being the consent of the person concerned. You have the right to revoke your consent at any time, for this you just have to let us know via email to the address info@cucutbcn.com, or via mail to the address C/ València 315, 3º-1ª- Barcelona, 08009 (in any case, it will be necessary to prove your identity by providing a photocopy of your ID card, NIE or Passport).
If you want to close your account permanently, you can do it through the configuration panel of your account or request it to the following email address: info@cucutbcn.com.
Newsletter:
In order to sign up for our Newsletter and thus be always informed of our news and promotions, it will be necessary that you provide us with an email address.
We will store your email address until you request its destruction, revoke your consent or unsubscribe from our Newsletter.
All our promotional emails have a link at the bottom of the email that allows you to unsubscribe from our Newsletter. If you want to unsubscribe now, you can do so by indicating your email address.
Google Services/Tools
Our website uses the following services provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter Google):
Google Analytics with remarketing: Service/tool that allows us to analyze your activity on our website (the duration of your visit and where you have browsed). To do this, Google uses cookies that collect and store the following information:
These cookies usually expire after 30 days and are not intended to identify you personally, but allow Google to evaluate visitors' use of the website, compiling reports on website activity for website operators and to provide other services relating to website activity and internet usage to the website provider.
Google's remarketing feature allows us to create remarketing audiences and share them with our Google Adwords account. A remarketing audience is a list with cookies or advertising IDs that represents a group of users that you want to reconnect with due to their likelihood of completing a conversion.
With Google AdWords Remarketing, Google sets a cookie on the terminal's browser, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages visited by the page visitor. If the user has consented to share their web history with Google, then Google can use the history of the visit to our website together with Google Analytics data and Google AdWords data to create a target audience for cross-device remarketing.
- Google Adwords with conversion tracking: Service/tool that allows us to create and publish ads on Google and other websites, as well as measure the ratio of sales per click that our ads receive. When we create an ad through this tool we can segment the audience according to:
When you click on one of our ads, Google temporarily stores a cookie on your computer. These cookies usually expire after 30 days and are not intended to identify you personally, but allow Google to evaluate whether you end up buying any of our products or services after having previously clicked on one of our ads.
Google reserves the right to store and process personal data about you in any country in which Google or any of its sub data processors maintain facilities. Therefore, we must warn you that an international transfer of personal data may occur.
The data provided to us by Google through these tools or services are purely statistical and do not allow us to draw any conclusions about the identity of users, so that the information we obtain as operators of this website is completely anonymous.
The use of the above-described Google services or tools is exclusively on the basis of Article 6(1)(a) of the GDPR. This is the express consent of our visitors.
For more information about the purpose and scope of data collection and processing by Google, please refer to:
- "How Google uses information from websites or applications that use our services", at the following link: https://policies.google.com/technologies/partner-sites?hl=es
- Google's privacy policy, available at: https://policies.google.com/privacy?hl=es
Google has developed an opt-out plugin for Google JavaScript that prevents the collection and use of your data. If you want to prevent Google from using your data you must download and install the add-on available at the following link: https://tools.google.com/dlpage/gaoptout
You can also prevent Google from collecting your data by configuring your browser, from the settings option, not to store third-party cookies or to block conversion tracking cookies.
If you have a Google account, from your account control panel you can view and modify certain categories of data associated with your Google account (personalization of ads, choice of activities that you want to be stored in a cookie or similar technology when you use a Google service if you are logged into your account, control with whom you share information from your account, etc.).
Facebook Pixel
Our website uses so-called Facebook visitor action pixels to measure the conversion rate of visitors who access our website via an advertisement published on the social network Facebook. In this way, we can evaluate the effectiveness of the ads we publish on Facebook in order to identify market preferences and/or optimize our advertising campaigns on Facebook.
The provider of this service is Facebook, however, such data may be to Facebook servers located in the United States.
The provider only provides us with statistics on the number of "clicks" that our ads receive (differentiated by country, age and gender) and the conversion rate to sale of these. The data provided by Facebook does not allow us to draw any conclusions about the identity of users, so the information we obtain through this service is completely anonymous.
However, the service provider, as detailed in the privacy policy of the social network Facebook (https://es-es.facebook.com/privacy/explanation), will store and process the information of the user who has "clicked" on one of our ads and if the user is registered in any Facebook service, Facebook may associate the visit with your account. Even if the user is not registered with Facebook or is not logged in, it is possible that Facebook can obtain and store your IP address, the operating system used, the browser and type of device used, the language used, the date and time of the visit and the user's activity on the site during a session. LAEMPRESA, as the operator of this website, has no control over Facebook's use of such personal data.
The use of Facebook Pixel is carried out exclusively on the basis of Article 6.1.a) of the GDPR. This is the express consent of our visitors.
For more information on how to protect your privacy, you can consult the following link:
https://es-es.facebook.com/privacy/explanation
*To modify your privacy preferences you must be logged in to Facebook.
Transfer of data to third parties:
In some cases, only when necessary, user data will be provided to third parties. However, data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom we work may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties.
LAEMPRESA, endeavors to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is handled in accordance with data privacy regulations.
In some cases, personal data may be required by law to be disclosed to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.
The personal data obtained may also be shared with other group companies.
Rights of the data subject:
What rights do you have and how can you exercise them?
You can send your communications and exercise your rights by sending a request to the following e-mail address: info@cucutbcn.com.
Under the provisions of the GDPR you can request:
In some cases, we may not be able to delete all of your personal data in order to comply with legal obligations.
Also, if you have a complaint about the processing of data you can file a complaint with the data protection authority. For more information you can consult the following link: https://www.aepd.es/es/la-agencia/en-que-podemos-ayudarte
Responsibility of the user
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and correctness of the data included, exonerating LAEMPRESA from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. LAEMPRESA reserves the right to terminate the services contracted with the users, in case the information provided is false, incomplete, inaccurate or not updated.
LAEMPRESA is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.
LAEMPRESA reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. LAEMPRESA is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided by LAEMPRESA provided that it comes from outside sources.
Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.
Minors
How do we handle the personal data of minors?
In principle, our services are not specifically addressed to minors. However, in the event that any of them are directed to minors under fourteen years of age, in accordance with Article 8 of the RGPD and Article 7 of the LO3/2018, of December 5 (LOPDGDD), LAEMPRESA the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person giving consent will be required.
In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
Security measures
What security measures do we apply to protect your personal data?
LAEMPRESA has adopted the legally required levels of security for the protection of Personal Data, and tries to install those additional technical means and measures within its reach to avoid the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided to LAEMPRESA.
LAEMPRESA is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of LAEMPRESA; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intromissions beyond the control of LAEMPRESA. Nevertheless, the user must be aware that Internet security measures are not impregnable.
Links to other websites
The website www.cucutbcn.com may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and LAEMPRESA disclaims any responsibility for its privacy policy.
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